FAQs
SHIPPING & DELIVERY
Complimentary Shipping
Allana Davis Beauty Edit offers complimentary standard shipping on orders over $150 CAD (excluding discounts and taxes).
Available to Canadian residents only.
WHERE WE SHIP
We currently ship to Canadian and U.S. addresses, excluding PO Boxes.
For international shipping inquiries or alternative shipping options within Canada, please contact us via our Contact Us page.
ORDER PROCESSING
Orders are processed within 24–48 hours of receipt, excluding weekends and holidays.
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Orders placed Monday–Friday before 12:00 PM EST will be processed the same business day.
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Orders placed after 12:00 PM EST, on weekends, or on holidays will be processed the following business day.
A confirmation email will be sent once your order has been processed.
Please note: processing times may be extended during peak or holiday periods.
SHIPPING OPTIONS
Free In-Store Pickup
Available at no cost.
Standard Shipping
Complimentary on orders over $150 CAD (excluding discounts and taxes).
Delivery times may vary depending on location.
Orders do not require a signature upon delivery.
SHIPPING RESTRICTIONS
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Delivery to certain remote locations may be restricted
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Expedited shipping may only be available for select regions
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Saturday and Sunday delivery is not available
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Orders cannot be split into multiple shipping addresses
Some products classified as hazardous materials (including pressurized sprays or fragrances) may be restricted to ground shipping only due to air transport regulations.
TAXES & DUTIES
All applicable federal and provincial taxes will be applied at checkout in accordance with current legislation.
For questions regarding taxes or your order, please contact our customer care team via the Contact Us page.
CURRENCY CONVERSION
By using our website, you consent to third parties processing your IP address to determine your location for currency conversion purposes.
Currency preferences are stored in a temporary session cookie, which allows prices to remain consistent while browsing and is automatically removed once your browser session ends.